At Sukhen Antique Jewellery, each piece is handcrafted with utmost care and precision. Due to the artisanal nature of our products and to maintain the authenticity and hygiene of our jewellery, we do not accept returns or exchanges under any circumstances. We encourage customers to review product details carefully before purchasing. In case of any damage during transit, please contact us within 48 hours of delivery with photos for resolution. Your satisfaction and trust are important to us, and we remain committed to delivering quality that reflects our heritage.